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Privacy

Concept Aquariums Privacy Policy

We collect the information needed to process your orders and keep your account secure. Storefront payments are processed by Stripe, selected card and point-of-sale payments may be processed by Helcim, and user authentication is handled by Supabase.

Last updated: May 12, 2026

Information we collect

  • Contact and order details such as name, email, phone number, delivery address, and items purchased.
  • Account information required for login, including email address and authentication data stored by Supabase.
  • Payment information required to complete your purchase, which is collected and processed by Stripe or Helcim depending on the checkout flow. We receive confirmation and payment identifiers from the payment provider, but we do not store raw card data in our application.
  • Messages you send to us when you request support or share feedback.

How we use information

  • Process orders, payments, and deliveries.
  • Authenticate users and protect account access.
  • Provide customer support and respond to requests.
  • Comply with legal obligations and prevent fraud.

Sharing and disclosures

We share information only with service providers needed to run our store, including Stripe and Helcim for payment processing and Supabase for authentication. We do not sell your personal information.

Data retention

We keep your information for as long as needed to fulfill orders, maintain your account, and meet legal or accounting requirements.

Your choices

You can access, update, or delete your account information by signing in or contacting us. You may also opt out of marketing emails at any time.

Contact us

Questions about privacy can be sent to our support team.