More for your aquarium.
More from every visit.

No. Concept Rewards is optional. Choose to join free Concept Silver or paid Concept Gold; creating an account or making a purchase does not enroll you automatically.

Concept Silver earns 1 point per eligible dollar paid and Concept Gold earns 2. Redeem 100 points for $1 in rewards. Points do not expire. Earn after successful payment on merchandise paid after discounts and redeemed rewards; taxes, shipping, membership fees, and gift cards do not earn points. Custom quote merchandise earns points as eligible payments are received, including deposits and progress payments; the same amount is never rewarded twice. Returns adjust points and savings.

Concept Gold costs $14.99 CAD per month plus applicable tax and includes 25% off eligible regular-price livestock, 10% off eligible regular-price dry goods, and double points. We apply the better eligible public sale or Gold discount rather than stacking percentage discounts. Gold discounts and points redemption do not change agreed quote or invoice prices.

Free Gold offers are available only when offered to your account or during an eligible promotion. New members may receive an introductory offer, and eligible former paid members may receive a welcome-back offer. The available offer, amount due today, first billing date, and monthly charge are shown before you authorize your card. Renewal is automatic after the free period unless you cancel. A card and your explicit recurring-payment consent are required; free offers cannot be stacked.

Yes. We look up your account by phone number in store. Sign in online using the same verified email you provided in store to connect your membership and points. Contact the showroom if your records need help linking.

Cancel renewal from Membership & rewards in your account. Gold benefits continue through your current benefit period, including any confirmed free months, then you return to free Concept Silver and keep your points. You can rejoin Gold later.