Skip to main content

Something wrong? Get help

Order support request

Submit the issue details and our team will review it quickly.

Arrive-Alive claims must be submitted within 2 hours of delivery or flight arrival. Include clear photos of the livestock, the shipping label, and the box or bag condition so our team can review it quickly.

Upload up to 5 images. Each image must be 5MB or smaller.

By submitting, you confirm these details are accurate.